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About the Role
Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games.
We are seeking a strategic Commercial Policy Lead to shape Discord's approach to monetization and revenue products. As a key member of the Product Policy organization, you will develop and implement advertising and commerce policies that enable Discord's business while maintaining platform safety and user trust. This role requires a deep understanding of digital commerce, creator economies, and advertising ecosystems, with the ability to balance business objectives with responsible platform practices.
Please note: This role involves regular exposure to potentially disturbing content, including violence, hate speech, and other harmful material.
Why Join Discord?
Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission!
Key Technical Responsibilities
- check_circle Lead policy development for Discord’s ads and/or commerce business. Flex into policy work for Discord's other products as needed.
- check_circle Create frameworks that enable sustainable business growth while protecting users from deceptive practices, fraud, and economic harm.
- check_circle Partner with Legal and Compliance to ensure policies meet regulatory requirements across global markets.
- check_circle Develop clear guidelines for acceptable advertising and commerce.
- check_circle Leverage AI tools and data analytics to identify emerging commercial risks and policy gaps.
- check_circle Represent Discord externally to key business partners, advertisers and other external industry organizations parties where needed.
- check_circle Translate complex policy requirements into actionable business guidelines that sales and product teams can implement effectively.
- check_circle Provide policy guidance to product teams throughout the development lifecycle.
- check_circle Collaborate with Trust & Safety to ensure commercial policies can be effectively enforced at scale with AI and human review.
Prerequisites & Qualifications
- check 5+ years of experience in advertising policy, platform monetization or related roles within technology companies.
- check Proven experience with at least two areas: digital advertising, third party data providers, brand safety and suitability, subscription business models or developer APIs/SDKs.
- check Experience using AI in day-to-day projects and workflows.
- check Comfort and sound decision-making in ambiguous and evolving situations.
- check Experience working with revenue teams and understanding business metrics/KPIs.
- check Strong analytical skills with ability to use data to inform policy decisions.
- check Excellent communication skills for both technical and business stakeholders.
- check Candidates must reside in or be willing to relocate to the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties). Relocation assistance may be available.
About Discord Greenhouse Board
Verified hiring organization details.
Discord is a voice, video, and text communication service used by tens of millions of people to talk and hang out with their communities and friends. Operating primarily out of the San Francisco Bay Area, Discord's engineering and product teams build real-time, low-latency communication infrastructure designed to support massive scale, gaming communities, and diverse social spaces.