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About the Role
Squarespace is looking for a Director, Corporate Communications to own and lead the company’s internal and external communications functions. In this vital leadership role, you will set the communications strategy and operating priorities, advise executive leadership, shape the company narrative, and build scalable programs that strengthen employee understanding, company reputation, and business outcomes.
This role combines strategic leadership with hands-on execution and requires strong judgment, excellent writing, and the ability to influence across the organization. You will operate in a hybrid capacity from our NYC office 3 days per week, reporting directly to the General Counsel.
About Squarespace
Squarespace is a design-driven platform helping millions of customers in more than 200 countries and territories build brands and businesses online. Our suite of products ranges from websites, domains, ecommerce, and marketing tools, to scheduling with Acuity and social media presence management with Bio Sites and Unfold. Headquartered in New York City with over 1,700 team members globally, we are committed to celebrating diversity and providing equal employment opportunities.
Key Technical Responsibilities
- check_circle Own the company's communications strategy
- check_circle Develop and maintain a consistent narrative that works across both consumer and B2B audiences
- check_circle Serve as the primary communications advisor to the executive team and help prepare leadership for media, speaking, and investor-facing engagements
- check_circle Build and maintain relationships with reporters, editors, and producers across tech, business, and vertical press
- check_circle Drive proactive story placement and manage inbound opportunities
- check_circle Draft press materials including releases, media pitches, briefings, and contributed articles
- check_circle Develop strategy and execute Communications initiatives in select jurisdictions outside the United States
- check_circle Manage reactive and crisis communications
- check_circle Partner closely with Product and Marketing to develop launch plans for new features, products, brand campaigns, and company milestones
- check_circle Translate technical and product information into clear, newsworthy narratives for diverse audiences
- check_circle Support leadership communications, including internal announcements and external thought leadership
- check_circle Plan and execute quarterly company All Hands meetings
- check_circle Develop an internal communications cadence that keeps employees informed and engaged
- check_circle Manage company intranet content and presentation
- check_circle Manage agency relationships and external vendors as needed
- check_circle Track and report on communications KPIs and coverage metrics
Prerequisites & Qualifications
- check 10+ years of communications experience, with meaningful time in-house at a technology company (agency experience a plus)
- check Proven ability to own a communications function independently, ideally at a high-growth company
- check Experience communicating across both consumer and B2B audiences
- check Strong media relationships in tech, business and consumer press, with a track record of earned coverage
- check Excellent writer and editor with the ability to make complex technical and business topics clear, compelling, and accessible
- check Comfortable operating at the strategic level while still being willing to draft a pitch, prep a spokesperson, or update a press kit yourself
- check Experience supporting executive communications and thought leadership programs
- check Strong judgment and calm decision-making under pressure, including the ability to make recommendations with incomplete information
- check Team player who collaborates naturally across functions without needing a formal mandate
About Squarespace Greenhouse Board
Verified hiring organization details.
Squarespace Greenhouse Board refers to the centralized recruitment and talent acquisition infrastructure utilized by Squarespace, a New York City-based technology company specializing in website building and hosting platforms. The board serves as the primary interface for managing the company's global hiring pipeline, candidate tracking, and talent operations, facilitating the recruitment of engineering, product, and design talent to support the company's integrated suite of web publishing tools and e-commerce solutions.