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About the Role
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the Team
The Account Management team at Bridge is dedicated to the growth, retention, and expansion of key customers. Our Scaled Account Management team focuses on driving measurable expansion across a broad portfolio of mid-market and high-growth customers through data-driven strategies, efficient processes, and strong cross-functional partnership. As Bridge continues to develop within Stripe’s Money Management organization, you will also drive your customers’ adoption of additional features available through Stripe.
What You'll Do
As a Scaled Account Manager at Bridge you will own a book of existing accounts and be responsible for expanding revenue, identifying product gaps and driving product adoption, preventing churn and ensuring renewals at scale. You will combine consultative selling with volume playbooks, prioritization based on quantitative signals, and hands-on execution to identify and close upsell opportunities across your territory.
Key Technical Responsibilities
- check_circle Own a book of existing accounts and drive revenue growth through additional usage, upsells, cross-sells, and renewals.
- check_circle Develop and execute scalable go-to-market strategies that increase revenue per account and accelerate product adoption across your portfolio.
- check_circle Use data and quantitative analysis to prioritize accounts and identify the highest-impact expansion opportunities.
- check_circle Generate leads through targeted outreach, research, and campaign execution; manage high-velocity deal cycles from qualification to close.
- check_circle Build strong relationships with customer stakeholders to understand business priorities, surface pain points, and tailor Bridge solutions.
- check_circle Lead commercial negotiations and renewals to expand and retain customer revenue.
- check_circle Identify churn signals in your book and implement strategies to prevent revenue losses.
- check_circle Coordinate with product, success, risk, and operations teams to solve complex customer needs and ensure a great user experience.
- check_circle Translate customer feedback into actionable product and process improvements to better serve scaled customer segments.
Prerequisites & Qualifications
- check 5–8 years of full sales cycle or account management experience focused on existing business accounts; experience managing a large book of accounts or high-velocity portfolio strongly preferred.
- check Strong analytical skills with experience using data to prioritize accounts, build business cases, and track outcomes.
- check Comfortable understanding technical product requirements and articulating solutions across multiple technology products.
- check Demonstrated ability to close upsell opportunities and manage complex pricing or commercial negotiations.
- check Excellent operational acumen and proven ability to manage time and prioritize across a high-volume territory.
- check Highly motivated, persistent, and effective in ambiguous, fast-paced environments.
- check Superior written and verbal communication skills.
- check Willingness and ability to work in-office in New York or San Francisco at least three days per week.
- check Previous experience at a high-growth payments, fintech, crypto, or technology company.
- check Experience with CRM tools, Excel, and basic SQL or a demonstrated comfort with data tools and analysis.
- check Background in working cross-functionally with product, risk, and operations teams to deliver outcomes for customers.
About Stripe Greenhouse Board
Verified hiring organization details.
Stripe Greenhouse Board is a technology and software entity operating under the broader Stripe ecosystem, with a corporate presence based in Dublin, Ireland. It functions as part of Stripe's organizational structure focused on internet infrastructure and financial services technology.