Skill Compatibility Diagnostics
Live technical match evaluated against role architecture & expected skills.
You have foundational skills, but may need to brush up on a few key required domains before the technical loop.
Your skills are processed strictly in-memory and never saved to a database.
About the Role
We're transforming the grocery industry. At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events.
Why this role is on the menu
We're hiring an Account Manager II to make Instacart Ads the place CPG advertisers and agencies trust to grow their business, by improving campaign performance, widening how brands invest across our ad products, and shaping the advertiser experience. This role sits at the intersection of client strategy and campaign performance, and the person who fills it will have a direct line of sight to advertiser growth and retention. Twelve months from now, the advertisers you partner with should see Instacart as a growth partner whose recommendations they act on.
Key Technical Responsibilities
- check_circle Build and maintain strong client relationships with CPG clients and agency partners as a trusted advisor, understanding business objectives and supporting long-term growth on Instacart.
- check_circle Manage campaign performance by creating full-funnel media strategies tied to advertiser goals, using data to recommend investment and optimization approaches.
- check_circle Drive advertiser growth through optimization and upsell recommendations, clearly explaining product mechanics and handling objections across multiple stakeholders.
- check_circle Lead recurring client conversations and quarterly business reviews, turning campaign data into clear narratives of business impact and next steps while resolving issues.
- check_circle Influence internal product and team improvements by channeling advertiser pain points into specific feedback and sharing best practices across categories.
Prerequisites & Qualifications
- check Bachelor's degree in business, advertising, commerce, digital marketing, or a related field, or equivalent practical experience.
- check 4+ years of experience in account management, digital advertising, paid media, ad operations, ecommerce, client services, or a related field.
- check Demonstrated experience building and maintaining strong client relationships in an external-facing role.
- check Experience analyzing campaign or business performance data and turning findings into clear recommendations and client-facing narratives.
- check Proficiency with Microsoft Excel and Google Workspace (Gmail, Docs, Sheets, and Slides).
- check Ability to manage multiple priorities independently and deliver high-quality work in a fast-paced, changing environment.
- check Strong written and verbal communication skills, including presenting confidently to advertisers, agencies, and internal stakeholders.
About Instacart Greenhouse Board
Verified hiring organization details.
Instacart Greenhouse Board is a remote hiring entity operating within the United States technology and software sector, associated with Instacart's broader recruitment and organizational infrastructure. Instacart is a leading grocery technology company in North America, operating an online grocery shopping and delivery service that connects customers with retailers. The engineering and technology teams at Instacart build and maintain complex distributed systems, logistics platforms, machine learning models for recommendations and search, and scalable web and mobile applications.