AI Tool Admin

location_on Bangalore · Posted Oct 27, 2026
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Elastic Greenhouse Board
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About the Role

At Elastic, the Search AI Company, we enable everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. Our complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

As we continue to experience rapid growth, our marketing team is expanding. As a key member of the Marketing AI, Operations and Automation team, you will play a hands-on, critical role in governing and administering the marketing AI tool stack that teams across the organisation depend on. From configuring tools at the system level to reviewing AI-generated content before it goes live, you will be the operational backbone that keeps marketing AI running consistently, safely, and at scale.

We are looking for a flexible and adaptable person with the ability to manage a variety of governance and administration responsibilities across a growing set of AI tools and platforms in Bangalore, India.

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Key Technical Responsibilities

  • check_circle Own the AI-level configuration, system prompts, and governance standards for every tool in the approved marketing AI stack, ensuring consistency across the organisation rather than tool-by-tool drift.
  • check_circle Act as the human review layer for AI-generated content and submissions, serving as the final checkpoint before anything goes live when agents flag warnings.
  • check_circle Enforce the tool ownership model, ensuring every approved marketing AI tool has a named owner assigned before teams begin using it.
  • check_circle Maintain the internal prompt library, approved-use guidelines, and minimum starting prompts available to marketers across the organisation.
  • check_circle Partner with the Marketing AI Engineer to onboard new tools and workflows through the appropriate approval processes.
  • check_circle Surface tool-level usage patterns and review volume to inform resourcing and governance decisions as the team scales.
  • check_circle Assist in maintaining internal documentation across team knowledge bases, wikis, and the playbooks.
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Prerequisites & Qualifications

  • check 3+ years in a marketing operations or marketing technology role with tool administration responsibilities.
  • check Hands-on experience working with at least one enterprise AI or generative AI platform at an organisational level, such as Jasper, Writer, or Adobe Firefly.
  • check Demonstrated understanding of system-level prompt architecture and how AI configuration affects output quality and consistency across teams.
  • check Strong process orientation with the ability to build governance workflows and documentation standards from scratch.
  • check Familiarity with Marketo, Workfront, or similar enterprise marketing platforms.
  • check Clear, precise written communication and strong attention to detail.
  • check Experience working across globally distributed teams spanning AMER, EMEA, and APJ.
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About Elastic Greenhouse Board

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Elastic Greenhouse Board is a technology and software company based in the United States, operating as an active hiring employer.

Engineering Culture: Specific details regarding the engineering standards, internal mission, and core philosophy of Elastic Greenhouse Board are not publicly documented at this time.
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