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About the Role
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
What is The Role
You will have the opportunity to work with tremendous Services, Engineering and Sales teams and wear many hats. This is a critical role, as Consultants have an amazing chance to make an immediate impact on the success of Elastic and our customers.
What You Will Be Doing
We are looking for a delivery architect that demonstrates visionary leadership by orchestrating and implementing Elastic solutions, generating customer business value from our products. Grouping responsibilities in the following areas:
Assess and Design
- Thoroughly analyze and understand customer business pain points and intricate technical challenges
- Gather requirements in complex enterprise customer environments
- Master Elastic solution architectural design on platforms integrating with other enterprise technologies
- Create and build out customer road maps
- Demonstrate technical authority by proficiently articulating complex technical solutions in clear language, effectively persuading the audience to embrace recommended best practices while presenting and delivering Elastic's optimal solutions.
Implement and Deliver
- Lead technology workshops that include hands-on mentoring, whiteboarding, and solution development
- Deliver outcome-based solutions
- Lead, hands-on-deploy (from data onboarding, configuration, visualizations, alerting), and seamlessly integrate Elastic products and APIs into intricate platform architectures, harnessing years of technical expertise
- Master data modeling, develop and optimize queries, tune and scale clusters, prioritizing fast search and analytics at scale
- Solve our customers’ most challenging platform, configuration, data and cyber security problems
Grow and Expand
- Orchestrate and implement capacity planning in mission-critical environments
- Perform technical audits, upgrades, platform migrations, and use-case expansion
- Work with and guide our customers along their ever-maturing Cyber journey
Influence and Collaborate
- Work closely with the Elastic Engineering, Product Management, and Support teams to identify feature enhancements, extensions, and product defects
- Engage with the Elastic Sales team to scope opportunities while assessing technical risks, questions, or concerns
- Be a mentor/coach for your fellow Elastic consultants
- Demonstrated ability to communicate to a variety of stakeholders up to the C-suite level
Key Technical Responsibilities
- check_circle Thoroughly analyze and understand customer business pain points and intricate technical challenges
- check_circle Gather requirements in complex enterprise customer environments
- check_circle Master Elastic solution architectural design on platforms integrating with other enterprise technologies
- check_circle Create and build out customer road maps
- check_circle Demonstrate technical authority by proficiently articulating complex technical solutions
- check_circle Lead technology workshops that include hands-on mentoring, whiteboarding, and solution development
- check_circle Deliver outcome-based solutions
- check_circle Lead, hands-on-deploy Elastic products and APIs into intricate platform architectures
- check_circle Master data modeling, develop and optimize queries, tune and scale clusters
- check_circle Solve customer platform, configuration, data and cyber security problems
- check_circle Orchestrate and implement capacity planning in mission-critical environments
- check_circle Perform technical audits, upgrades, platform migrations, and use-case expansion
- check_circle Work closely with Engineering, Product Management, and Support teams to identify feature enhancements and product defects
- check_circle Engage with the Sales team to scope opportunities while assessing technical risks
- check_circle Mentor and coach fellow Elastic consultants
Prerequisites & Qualifications
- check Minimum of 5 years as a Consulting Architect or senior IT functional leadership experience
- check Solid experience deploying Elastic Security solutions or similar SIEM domains (Splunk, ArcSight, IBM QRadar), or at least 2 years' experience as a Security Analyst in a Threat Detection and response-focused role
- check Australian security clearance (NV1 minimum) is mandatory
- check History of working as a Consultant delivering professional services engagements
- check Strong customer advocacy, relationship-building, presentation and communications skills
- check Ability to lead meetings with project owners and C-level stakeholders
- check Knowledge of the MITRE ATT&CK framework and application for Enterprise defence
- check Hands-on experience in on-prem systems and/or public/private cloud platforms like AWS, Azure, GCP, Openstack
- check Hands-on experience in Linux
- check Good understanding of networking, security, containerization, serverless, DevOps and infrastructure automation
- check Experience utilizing programming or scripting languages like Python, Javascript, Go or Chef/Puppet
- check Understanding of databases
- check Ability and willingness to travel from time to time as required
- check Comfortable working on customer site regularly
About Elastic Greenhouse Board
Verified hiring organization details.
Elastic Greenhouse Board is a technology and software company based in the United States, operating as an active hiring employer.