Skill Compatibility Diagnostics
Live technical match evaluated against role architecture & expected skills.
Consider reviewing the missing technical prerequisites before submitting your application.
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About the Role
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster.
Join us at a pivotal moment as we scale our revenue operations globally. As Chief of Staff to the CRO, you'll serve as a strategic partner and force multiplier to our revenue leadership team, driving operational excellence and orchestrating high-impact initiatives. As part of the Office of the CRO, you'll also manage our Communications lead and CRO Initiatives Program Manager, giving you direct ownership over how the CRO's key initiatives get built and run. This highly visible role offers a unique opportunity to shape strategy at the executive level while developing your path to senior leadership.
You'll work at the intersection of strategy, operations, and execution translating vision into action while maintaining the organizational agility needed in a high-growth environment.
About the Team
The GitLab Revenue Team builds and scales the go-to-market capabilities that power our global growth and customer success. Acting as strategic partners to customers and internal stakeholders, the team aligns revenue solutions with company objectives to acquire, expand, and retain world-class customers.
The Revenue Team spans multiple functions working in coordination: Sales teams drive new business and expansion across territories and segments; Customer Success ensures adoption and value realization; Sales Strategy & Analytics provides insights and enablement; Field Operations optimizes processes and systems; and Partner teams extend our market reach through channel and alliance relationships. As a fully distributed, async-first team, the Revenue Team serves asermis as the growth engine of the company.
Key Technical Responsibilities
- check_circle Serve as a trusted advisor and thought partner to the CRO and revenue leadership on strategy, initiatives, and organizational priorities.
- check_circle Drive leadership operations, including weekly executive staff meetings, QBRs, and strategic planning cycles with insights that inform decision-making.
- check_circle Lead the CRO team's goal-setting and tracking across the global revenue organization.
- check_circle Effectively triage escalations and drive cross-functional resolution of complex business blockers and time-sensitive customer issues.
- check_circle Serve as CRO proxy in reviewing account plans, preparing briefing materials, and managing key customer and partner meetings with clear agendas and follow-ups.
- check_circle Ensure timely follow-up on critical customer and partner interactions to drive business outcomes.
- check_circle Serve as CRO Board Liaison, prepare board materials, investor updates, and collaborate on executive presentations and organizational announcements.
- check_circle Maintain strategic partnerships with CEO's Chief of Staff, Sales Strategy & Analytics, Field Operations, Finance, and People teams to drive cross-functional alignment.
- check_circle Develop and maintain strong relationships with executives and senior leaders to achieve project objectives and deliverables.
- check_circle Identify delegation opportunities and optimize the CRO's time allocation to ensure focus on the highest-value strategic activities.
Prerequisites & Qualifications
- check 8-12 years of progressive experience in strategic roles such as chief of staff, top-tier management consulting, corporate strategy, or revenue operations leadership at high-growth technology companies.
- check Proven track record leading cross-functional projects, influencing senior stakeholders, and delivering results in matrixed organizations.
- check Executive presence and confidence in managing conversations with Board members, C-Suite, and senior leaders across the organization.
- check Strong analytics and reporting capabilities with experience translating data into actionable insights that drive business decisions.
- check Advanced proficiency in CRM systems (Salesforce), business intelligence tools, and presentation software.
- check Demonstrated success in building scalable processes and operating systems that improve organizational efficiency.
- check Exceptional organizational and time management skills with the ability to shift priorities quickly while maintaining control across multiple projects.
- check Collaborative mindset with strong emotional intelligence and ability to work effectively across all organizational levels and functions.
- check Detail-oriented and results-driven with strong initiative, self-motivation, and a bias toward action.
- check Exceptional written communication, comfort documenting in public, and experience operating in an async environment.
- check Bachelor's degree in Business Administration, Finance, or related field (or equivalent work experience).
- check Ability to travel as needed to support the CRO.
About GitLab Greenhouse Board
Verified hiring organization details.
GitLab Greenhouse Board operates as a remote-first technology and software hiring entity based in the United States, facilitating recruitment processes aligned with GitLab's broader organizational standards.