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About the Role
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information.
We're looking for a sharp, positive, and motivated self-starter to join our Canadian Mid-Market Goods team. This team is focused on growing Goods advertisers across various verticals. As a Client Account Manager on this team, you will closely collaborate with your Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.
Please note that this role is required to work in-person from our Toronto office 1-2 days per week.
Role Overview:
As a Client Account Manager, you will act as the primary point of contact for internal account operations, drive year-over-year Reddit revenue growth, and help shape Reddit’s native ads product roadmap by aggregating and sharing client feedback.
Key Technical Responsibilities
- check_circle Collaborate closely with Client Partners to meet and exceed your clients’ marketing goals
- check_circle Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth
- check_circle Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners
- check_circle Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary
- check_circle Educate brands and media agencies, effectively communicating Reddit’s value proposition and best practices for advertising on the platform
- check_circle Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans
- check_circle Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
- check_circle Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations
- check_circle Strategically identify and pitch upsell opportunities to clients to contribute to account growth
- check_circle Proactively seek and represent client needs and asks to cross-functional stakeholders
- check_circle Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
- check_circle Proactively identify areas of improvement and drive the execution of solutions
- check_circle Mentor and train other team members
Prerequisites & Qualifications
- check 4-7 years of experience in advertising sales and account management
- check Strong understanding of customer marketing funnel and traditional marketing ecosystem
- check Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors
- check Proficient at upselling with a proven track record of growing client spend
- check Understanding of digital measurement, tracking fundamentals, and mobile measurement partners
- check Tenacious and entrepreneurial approach to working through product, process, and client challenges
- check Experience cultivating strong relationships with external partners
- check Exceptional communication and interpersonal skills
- check Ability to work in a fast-paced and unstructured work environment
- check High attention to detail
- check Proficiency in Excel preferred
- check BA / BS degree or equivalent work experience
About Reddit Greenhouse Board
Verified hiring organization details.
Reddit Greenhouse Board serves as the hiring entity and recruitment portal for Reddit in Amsterdam, Netherlands. Reddit is a prominent social media and technology platform that hosts a vast network of online communities where users can share content, news, and discussions on a wide variety of topics.