Skill Compatibility Diagnostics
Live technical match evaluated against role architecture & expected skills.
Consider reviewing the missing technical prerequisites before submitting your application.
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About the Role
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events.
Why this role is on the menu
Instacart Business (inclusive of Instacart Health) is scaling fast, and our commercial teams, leadership, and external partners need reliable, high-quality data to keep pace with it. We're hiring a Business Insights Lead to own this end to end — building the reporting infrastructure, analytical frameworks, and insights delivery that turn raw data into decisions. This role sits at the intersection of data, strategy, and commercial execution: you'll be the go-to analytical partner for internal leadership and the single point of accountability for external partner reporting. A year from now, GTM leaders will trust the numbers, partners will get consistent and timely reporting, and the business will have a repeatable system for surfacing growth opportunities before they're obvious.
Key Technical Responsibilities
- check_circle Build a reporting system GTM leaders trust, providing partner-level insights and dashboards that give every leader timely, accurate visibility into business performance.
- check_circle Run an external partner reporting program like clockwork with clear frameworks, reliable delivery cadences, and consistent data quality.
- check_circle Conduct deep-dive analyses that diagnose performance gaps and point the business toward real, actionable growth across Instacart Business and Health.
- check_circle Manage recurring analytical programs—including retention, cohort analysis, and pipeline health—tracking the metrics that matter most to commercial success.
- check_circle Strengthen the analytics foundation for the business by closing gaps in reporting coverage, developing scalable self-service tools, and building cross-functional partnerships.
Prerequisites & Qualifications
- check 5+ years of experience in analytics, business intelligence, or insights, including 2+ years in a B2B, commercial, or GTM-facing context.
- check A track record of owning end-to-end reporting programs — from data sourcing and modeling to delivery and stakeholder communication.
- check Strong proficiency in SQL and at least one BI/visualization tool (e.g., Tableau, Looker, Mode).
- check Experience building and maintaining recurring, full business-line reports and analytical frameworks at scale.
- check Strong communication skills — able to frame analytical findings clearly and influence decision-making across cross-functional partners and leadership.
- check Familiarity with sales performance metrics, pipeline tracking, and customer retention frameworks.
- check Comfortable operating in a fast-paced, ambiguous environment where priorities evolve and business context matters as much as technical skill.
- check Experience in a technology, marketplace, or B2B sales environment (Preferred).
- check Familiarity with CRM data (e.g., Salesforce) and how it connects to downstream reporting and analytics (Preferred).
- check Experience building or contributing to external partner-facing reporting programs (Preferred).
About Instacart Greenhouse Board
Verified hiring organization details.
Instacart Greenhouse Board is a remote hiring entity operating within the United States technology and software sector, associated with Instacart's broader recruitment and organizational infrastructure. Instacart is a leading grocery technology company in North America, operating an online grocery shopping and delivery service that connects customers with retailers. The engineering and technology teams at Instacart build and maintain complex distributed systems, logistics platforms, machine learning models for recommendations and search, and scalable web and mobile applications.