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About the Role
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code.
As a Customer Engineer, Korea based out of Seoul, South Korea (or Singapore) in a hybrid capacity, you will act as a core driver of our technical go-to-market strategy. You will serve as a trusted technical advisor and primary architect of the customer journey, guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion.
What you will do
Sitting within the GTM organization, you will operate as a quota-carrying technologist. Rather than handing off customers after a deal is reached, you will leverage AI-augmented workflows to eliminate administrative toil—allowing you to focus entirely on high-value architectural design and driving measurable business outcomes.
What Makes Cloudflare Special?
We’re a large-scale technology company with a soul. Fundamental to our mission is protecting the free and open Internet through initiatives like Project Galileo, the Athenian Project, and our privacy-first 1.1.1.1 public DNS resolver.
Key Technical Responsibilities
- check_circle Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure (DNS, CDN, Zero Trust, Network Security, Workers) to Cloudflare architectures.
- check_circle Define, scope, and execute success criteria and technical evaluation plans for Proof of Concepts (PoCs) and Technical Validations.
- check_circle Deliver tailored technical presentations, architectural diagrams, and demonstrations showcasing performance, security, and reliability solutions.
- check_circle Provide oversight to technical onboarding and implementation, designing structured migration and onboarding blueprints tailored to the customer’s environment.
- check_circle Monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
- check_circle Carry a variable quota tied directly to new business acquisition and/or ongoing account growth, leading technical Quarterly Business Reviews (QBRs) for C-level executives.
- check_circle Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses and sandbox provisioning.
- check_circle Partner with the Enablement Team to design, build, and govern technical resources, Standard Operating Procedures (SOPs), and architectural best practices.
Prerequisites & Qualifications
- check Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or Forward Deployed Engineer.
- check Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
- check Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
- check Proven track record of operating in a quota-carrying or revenue-aligned environment with a strong understanding of SaaS metrics and enterprise sales cycles.
- check Technical depth in at least four areas: Internet fundamentals (OSI Model, BGP, TCP/UDP, DNS, HTTP, SSL/TLS), Security (WAF, Bot Management, Zero Trust, SASE), Performance (speed, latency, caching, video, HTTP/2), AI Proficiency, Coding/Scripting (Python, JavaScript, Bash, Go), and Developer Platform Fluency.
- check Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
About Cloudflare Greenhouse Board
Verified hiring organization details.
Cloudflare is a technology company that provides web infrastructure, security, content delivery network services, and DDoS mitigation. Operating via a hybrid work model, the organization manages its career opportunities and applicant tracking through the Greenhouse recruitment platform.