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About the Role
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request.
As a Customer Engineering (CE) Specialist for Network Services, you will be the trusted technical advisor for customers adopting Cloudflare's network services. These include Magic Transit, Cloudflare WAN, Cloudflare Network Firewall, and Cloudflare Network Interconnect (CNI), alongside Cloudflare One. You will lead Magic Transit and Cloudflare WAN POCs from design through to production cutover, helping customers modernize how they protect, connect, and secure their networks and sites.
Key Technical Responsibilities
- check_circle Act as a trusted advisor, helping customers choose the right Cloudflare network and security solution for their business needs.
- check_circle Lead qualified prospects through Solution Design and POC, including Magic Transit BGP onboarding, prefix advertisement, GRE/IPsec tunnels or CNI, and DDoS validation.
- check_circle Plan and run Cloudflare WAN POCs covering site and branch connectivity, data center and cloud-to-site connectivity, routing design, and coexistence with or migration from existing SD-WAN or MPLS.
- check_circle Understand customer network topologies, IP addressing, routing policies, and security requirements to design appropriate hybrid environments with Azure, AWS, and GCP.
- check_circle Run technical discovery, demos, and workshops as part of the pre-sales cycle, and support RFP/RFI responses and technical validation.
- check_circle Articulate the benefits of Magic Transit, Cloudflare WAN, and Cloudflare One compared to traditional alternatives.
- check_circle Work with GTM partners to consistently achieve pipeline and revenue goals.
- check_circle Present network and security transformation messages to senior technical leaders and executives.
- check_circle Capture product and feature gaps and feed them back to Product and Engineering.
Prerequisites & Qualifications
- check 5+ years of GTM experience in Customer Engineering, Pre-sales, Solutions or Systems Engineering, or Technical Sales, guiding customers through discovery, solution design, POC, and handover.
- check Strong working knowledge of BGP (eBGP, route advertisement/filtering, AS paths, communities, anycast, RPKI, and route hygiene), static/dynamic routing, and subnetting.
- check Deep understanding of the TCP/IP protocol stack and packet-level troubleshooting (e.g., tcpdump, Wireshark, MTU/MSS, tunneling, NAT, and asymmetric routing).
- check Understanding of L3/L4/L7 DDoS attack types, mitigation approaches, and the difference between on-demand and always-on protection.
- check Familiarity with SD-WAN architectures, routing protocols (BGP/OSPF overlays), underlay/overlay design, and branch connectivity.
- check Fluent in English, written and spoken.
- check Ability to manage projects, meet deadlines, and prioritize between competing goals.
- check Curiosity and learning agility to keep up with cutting-edge internet technology.
About Cloudflare Greenhouse Board
Verified hiring organization details.
Cloudflare is a technology company that provides web infrastructure, security, content delivery network services, and DDoS mitigation. Operating via a hybrid work model, the organization manages its career opportunities and applicant tracking through the Greenhouse recruitment platform.