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About the Role
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day.
Join the team as Twilio’s next New Business Account Executive 4 on our High Tech team! This position is needed to lead prospecting, solution selling and closing new business opportunities across our Messaging, Voice and Email products. In this role, you will be directly responsible for expanding our messaging business with some of the largest and fastest growing mid-market and enterprise companies in the High Tech vertical.
About the Job
New Business Account Executives are experts in the CPaaS ecosystem and Twilio’s product offerings. This role is highly cross functional, with deep integration with product management, carrier relations, finance, and solutions engineering teams.
Key Technical Responsibilities
- check_circle Drive new customer acquisition, while being assigned a quota for iACV (incremental Account Contract Value)
- check_circle Own highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles with Twilio’s messaging, voice and email solutions
- check_circle Work with customers across assigned verticals to understand their business and technical requirements, and match them to the capabilities of Twilio’s communications API platform
- check_circle Work with teams in Finance, Legal, Pricing, and Operations to design mutually beneficial contracts to address customer requirements
- check_circle Present complex contractual, technical, and financial details to prospects in a way that builds confidence and comfort in the proposed solution
- check_circle Balance competing priorities and manage multiple projects and deals at the same time
- check_circle Partner cross functionally with sales, services, product, and finance to develop long range territory strategies and sales plans
- check_circle Act as the voice of the customer to Twilio’s product and carrier relations teams
- check_circle Demonstrate a strong understanding of the CPaaS industry - staying up to date on key industry initiatives and new capabilities
- check_circle Generate and maintain an accurate pipeline and forecast utilizing Salesforce
- check_circle Stay current with industry changes and collaborate with your team and peers to learn and share best practices
Prerequisites & Qualifications
- check Possess a total of 8 years of tech sales experience, with a minimum of 6 years in a closing role
- check Directly selling technical SaaS or CPaaS and experience solution selling and multi-threading
- check Experience outbound prospecting into new accounts and a strong “hunter” mentality for bringing in Mid-Market and Enterprise sized accounts
- check Technical solutions selling experience working with real customers and prospects, listening to them, and solving problems
- check Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships
- check Analytical account development strategy based on using data to find opportunities and prove value
- check Demonstrated track record of managing business forecasts and financial models
- check Entrepreneurial mindset with appetite to define process and build programs
- check Record of delivering market driven results, especially to scale and enterprise customers
- check Excellent verbal and written communication skills (English)
- check Bachelor’s Degree or equivalent years of experience
About Twilio Greenhouse Board
Verified hiring organization details.
Twilio Greenhouse Board operates as a recruitment platform and hiring framework utilized by Twilio for managing talent acquisition and candidate pipelines in the technology and software sector. Twilio itself is a prominent cloud communications platform provider that enables developers to build, scale, and operate real-time communications within software applications.