Skill Compatibility Diagnostics
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About the Role
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day.
About the Job
We are seeking an Americas Sales Business Partner Manager (SBP) to serve as the right hand Sales Ops leader to leaders across the Americas Sales organization. In this role, you will be instrumental in ensuring alignment between sales strategy and execution, fostering collaboration across teams, and driving operational excellence that accelerates growth and delivers measurable results for your verticals. The ideal candidate is a hands-on Sales Operations leader with deep go-to-market (GTM) and enterprise-scale software/tech experience in sales strategy.
Location & Travel
This role is remote, worldwide, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. You may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites, or customer meetings.
Key Technical Responsibilities
- check_circle Be the Business partner to GTM leaders; challenge the status quo.
- check_circle Shape & execute business strategy to address risks / obstacles / opportunities.
- check_circle Translate strategy into actionable operational plans & execute.
- check_circle Be the Voice of sales in cross-functional initiatives.
- check_circle Execute operational cadences at the Vertical/Segment level supporting a Regional VP of Sales.
- check_circle Manage forecast and pipeline health; drive predictability for month/quarter/year.
- check_circle Provide business performance insights; facilitate decision-making.
- check_circle Produce recurring & ad hoc exec business updates.
- check_circle Engage & deliver on localized planning & sales ops activities (e.g. headcount, Annual Planning, New Year Readiness, Account Movements, Territory & Quota operationalization) in alignment with Strategic Operations peer function.
Prerequisites & Qualifications
- check 6+ years of experience in sales operations, sales, strategy consulting; minimum 2+ years directly partnering with senior software/tech sales leaders ($1B+ sales orgs).
- check Proficiency in sales planning and operations including sales coverage, segmentation, territory planning, sales compensation strategy and executing a rhythm of business (MBRs, QBRs, etc).
- check Problem-solving, communication and interpersonal skills with ability to influence and align senior leadership and teams.
- check Bachelor’s Degree or equivalent years of experience; graduate degree a plus.
About Twilio Greenhouse Board
Verified hiring organization details.
Twilio Greenhouse Board operates as a recruitment platform and hiring framework utilized by Twilio for managing talent acquisition and candidate pipelines in the technology and software sector. Twilio itself is a prominent cloud communications platform provider that enables developers to build, scale, and operate real-time communications within software applications.