Skill Compatibility Diagnostics
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About the Role
At Twilio, we are shaping the future of communications from the comfort of our homes. As a remote-first company with a strong culture of connection and global inclusion, we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide. Join our Specialist Sales organization as a GTM Innovation Account Executive and play a crucial role in shaping pre-revenue growth by validating sales motions, ideal customer profiles (ICPs), and groundbreaking use cases for new product offerings.
In this role, you will act as a strategic partner to some of the largest and fastest-growing enterprise companies. You'll work closely with global sales, product management, field marketing, finance, and solutions engineering teams to incubate new solutions and drive the adoption of the Twilio platform. If you possess an entrepreneurial mindset, excel in consultative technical sales, and thrive on driving double-digit growth, this is your opportunity to make a massive global impact.
Key Responsibilities
- Acquire customers for new product offerings across the full Twilio portfolio through proactive prospecting and solution selling.
- Own highly analytical and consultative sales cycles with internal and external stakeholders to help customers unlock value from net-new products.
- Multi-thread Enterprise accounts, building trusted relationships at all levels and acting as a strategic partner to the C-Suite.
- Collaborate with Product Specialists, Value Engineering, and Enterprise Strategists to incubate new solutions and accelerate platform adoption.
- Work across Finance, Legal, Pricing, Product, and Operations to design mutually beneficial contracts that balance customer needs and business objectives.
- Partner cross-functionally to develop long-range territory strategies and sales plans while serving as the voice of the customer to product teams.
- Maintain an accurate pipeline and forecast utilizing Salesforce.
What We Look For
- A minimum of 12 years of full-cycle sales experience, including at least 5 years managing or leading quantitative, highly analytical products or solutions.
- Direct experience selling technical SaaS, CPaaS, or Data platforms, moving beyond transactional sales into strategic partnerships.
- Proven track record in consultative technical solution selling, outbound prospecting, and executing total account relationship strategies.
- Comfort working with both line-of-business and technical leaders to demonstrate how integrated data and AI drive business value.
- Strong entrepreneurial mindset with the appetite to define processes and build programs.
- Excellent verbal and written communication skills in English.
Key Technical Responsibilities
- check_circle Acquire customers for new product offerings across the full Twilio portfolio
- check_circle Own highly analytical and consultative sales cycles with internal and external stakeholders to help customers unlock value from net new product offerings
- check_circle Multi-thread Enterprise accounts and build trusted relationships at all levels to act as a strategic partner to the C-Suite
- check_circle Partner with the Specialist Sales organization to bring deep technical and domain expertise to complex deals across verticals and regions
- check_circle Collaborate with Product Specialists, Value Engineering, and Enterprise Strategists to incubate new solutions and accelerate platform adoption
- check_circle Work with Finance, Legal, Pricing, Product, and Operations teams to design mutually beneficial contracts
- check_circle Simultaneously execute multiple projects and deals while maintaining high performance across shifting priorities
- check_circle Develop long-range territory strategies and sales plans in partnership with cross-functional teams
- check_circle Act as the voice of the customer to Twilio’s product teams
- check_circle Establish yourself as a subject matter expert across multiple product categories leading complex, multi-product digital initiatives
- check_circle Generate and maintain an accurate pipeline and forecast utilizing Salesforce
Prerequisites & Qualifications
- check Total of 12 years of full cycle sales experience, with a minimum of 5 years managing or leading quantitative highly analytical products or solutions
- check Direct experience selling technical SaaS or CPaaS or Data platforms while moving beyond transactional sales into strategic partnerships
- check Experience in outbound prospecting and executing a total account relationship strategy to drive profitable revenue growth
- check Proven track record in consultative technical solution selling with a focus on deep discovery
- check Comfortable working with both line of business and highly technical leaders to influence understanding of integrated data and AI
- check Analytical account development strategy based on using data to find opportunities and prove value
- check Entrepreneurial mindset with appetite to define process and build programs
- check Excellent verbal and written communication skills in English
About Twilio Greenhouse Board
Verified hiring organization details.
Twilio Greenhouse Board operates as a recruitment platform and hiring framework utilized by Twilio for managing talent acquisition and candidate pipelines in the technology and software sector. Twilio itself is a prominent cloud communications platform provider that enables developers to build, scale, and operate real-time communications within software applications.