Twilio Greenhouse Board Twilio Greenhouse Board remote full_time

New Business Account Executive

location_on Remote · Posted Oct 26, 2026
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Twilio Greenhouse Board
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About the Role

Shape the Future of Communications at Twilio

Twilio is on a mission to revolutionize how the world interacts. By empowering developers and businesses to craft personalized customer experiences, we are building the future of communications. We are looking for a driven New Business Account Executive to join our team in Japan and play a pivotal role in our regional growth strategy.

As a remote-first organization, we pride ourselves on a culture of connection and global inclusion. You will be joining a vibrant, diverse team where your career trajectory is in your hands. In this role, you will engage with a wide array of industries—from fast-moving technology startups to established financial services and public sector organizations—to help them leverage Twilio’s innovative solutions.

While we operate remotely, we believe in the power of in-person connection. You will be expected to travel approximately 25% of the time for customer meetings, team gatherings, and functional off-sites to ensure we maintain the strong collaborative spirit that defines Twilio Magic.

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Key Technical Responsibilities

  • check_circle Develop and execute a comprehensive territory plan and winning strategy to acquire new customers.
  • check_circle Collaborate cross-functionally with demand generation, digital sales, partner managers, and system engineers to align on shared goals.
  • check_circle Manage the sales funnel and forecast business accurately using SFDC and associated tools as the source of truth.
  • check_circle Act as a brand ambassador for Twilio’s mission, vision, and values to potential customers and external partners.
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Prerequisites & Qualifications

  • check 5+ years of combined experience in high-touch sales.
  • check Proven ability to influence and build partnerships with both business and highly technical leaders.
  • check Demonstrated track record of growth strategy development and execution.
  • check Challenger mindset with a strong appetite for new business acquisition.
  • check Experience delivering market-driven results for scale and enterprise customers.
  • check Business-level proficiency in English (spoken and written) for internal collaboration.
  • check Preferred: Experience in telecom, SMS aggregators, carriers, or global communications platforms.
  • check Preferred: Background in Software, SaaS, CPaaS, CCaaS, or Cloud Technology (IaaS/PaaS).
  • check Preferred: Experience working with System Integrators and Value-Added resellers.
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About Twilio Greenhouse Board

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Twilio Greenhouse Board operates as a recruitment platform and hiring framework utilized by Twilio for managing talent acquisition and candidate pipelines in the technology and software sector. Twilio itself is a prominent cloud communications platform provider that enables developers to build, scale, and operate real-time communications within software applications.

Engineering Culture: As part of Twilio's broader organizational ecosystem, the hiring and operational culture emphasizes developer empowerment, customer-first mindset, and scalability. Engineering and recruitment standards align with modern cloud-based technology practices, prioritizing remote-friendly work environments, cross-functional collaboration, and transparent communication.
New Business Account Executive
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